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Lux IPTV support

Lux IPTV: contact and WhatsApp support

For a free trial, an order, a setup question, a renewal or a refund, message the Lux IPTV team on WhatsApp.

WhatsApp

Lux IPTV on WhatsApp: how to reach us

WhatsApp is our only contact channel: no e-mail, no live chat, no phone line. The free trial, orders, payment, setup, renewals and refunds all go through the same chat. If you can, mention your device and, if you already subscribe, your username.

Message us on WhatsApp
Write to us

Send a message to the Lux IPTV team

Give the right details once so the team can help you faster: pick a topic and your device, then describe what you need. Your message opens in WhatsApp, and you talk with the team directly.

Your message opens in WhatsApp, ready to send. Don't include a password or a card number.

Quick help

Lux IPTV: quick support answers

Picture cutting out or nothing loading?

Check your login details (no space before or after), restart the app, the device and your router, and test your internet speed: Lux IPTV recommends at least 30 Mbps for HD and 4K. Your account works on one device at a time.

Read the FAQ →

Need help with setup?

Our guide covers Lux IPTV on Fire TV Stick, Android TV, iPhone, Android, Windows PC, Mac and MAG boxes, with an Xtream Codes login. The current Downloader code or download link is given to you on WhatsApp.

IPTV setup guide →

Want to try it first?

Ask for a 24-hour free trial on WhatsApp with your device and app: full access to all live channels, movies and series.

Request a free trial →

Looking for a specific channel?

Send us its name before you order, or check it during the free trial. Plans start at $8.99 for 1 month; the 3-, 6-, 12- and 24-month plans are refunded in full if you cancel within 72 hours.

See pricing →