Lux IPTV: frequently asked questions about the IPTV service

Lux IPTV, also written LuxIPTV, is an IPTV subscription service that launched in 2023. It gives you 20,000+ live channels and 150,000+ movies and series on demand, in SD, HD, Full HD and 4K, with a TV Guide (EPG). You watch everything in an IPTV app on a smart TV, a Fire TV Stick, a phone or a computer: no cable box, no satellite dish.

IPTV is television delivered over your internet connection instead of cable, satellite or an antenna. The ITU, the United Nations agency for telecommunications, puts it this way: "IPTV is defined as multimedia services such as television/video/audio/text/graphics/data delivered over IP-based networks." An IPTV app shows the channel list and the on-demand library, but it doesn't supply any content itself: you enter your Lux IPTV login details (your username, your password and the server URL) and the list loads.

Source: ITU (International Telecommunication Union), “IPTV-JCA Terms of Reference”

There are five plan lengths, each paid once: 1 month ($8.99), 3 months ($19.99), 6 months ($34.99), 12 months ($59.99) or 24 months ($99.99). Per month, that comes to $6.66 on 3 months, $5.83 on 6 months, $5.00 on 12 months and $4.17 on 24 months, compared with $8.99 when you pay month to month. The 24-month plan works out 53% cheaper per month.

Yes. Every Lux IPTV price is in US dollars, from $8.99 to $99.99, paid once for the whole plan length. Paying by credit or debit card, Apple Pay, Google Pay or Cash App adds a 4% service fee; cryptocurrency (BTC, LTC, ETH, USDT) has no fee.

Only the length and the price. Every plan includes: HD/Full HD/4K quality; 20,000+ live channels; 150,000+ movies and series (VOD); family friendly; TV Guide (EPG). The 12-month plan costs $59.99, or $5.00 a month (44% less than the $8.99 monthly plan), and it's covered by the 72-hour money-back guarantee. The 1-month plan isn't.

The 20,000+ channels cover every region (North America, Europe, the Middle East, Asia, Africa and Latin America), including channels from the US, the UK, Canada, France, Spain, Portugal, the Netherlands, Germany, Italy, Poland, Belgium, Ex-Yu, Turkey, India and the Middle East. They're the same in all five plan lengths. If a specific channel matters to you, ask the team on WhatsApp before you order, or check it during the free trial.

Yes, in every plan, even the 1-month one: 150,000+ movies and series on demand, in the same app as the live channels. There's no add-on to pay for the library.

This site doesn't show customer reviews, ratings or testimonials. Here is what you can check: Lux IPTV has been around since 2023; its prices are published, from $8.99 for 1 month to $99.99 for 24 months; the 24-hour free trial lets you judge the picture on your own device and connection; and the 3-, 6-, 12- and 24-month plans come with a full refund if you cancel within 72 hours.

Yes: a 24-hour free trial with full access to all live channels, movies and series. It's the easiest way to see how Lux IPTV looks on your screen and your connection before you pick a plan.

Message the team on WhatsApp with your device and, if you already have one, your IPTV app. The team sends you your trial login and the setup steps for your device.

Use the 24 hours to test what matters to you: the channels from your country, a few movies or series, the TV Guide (EPG) and the picture in HD and 4K. Also test your internet speed on the device itself: Lux IPTV recommends at least 30 Mbps.

Trial access stops after 24 hours, and you haven't paid anything. If you liked it, choose a plan length (1, 3, 6, 12 or 24 months) and order on WhatsApp.

Pick your plan length on the pricing page and tap its order button: WhatsApp opens with your message already written. Send it, and the team tells you how to pay. Your login details (username, password and server URL) are then sent to you after payment confirmation.

Two options. With credit or debit card, Apple Pay, Google Pay or Cash App, a 4% service fee is added to the price. With cryptocurrency (BTC, LTC, ETH, USDT), there's no service fee. Either way, you pay once for the whole plan length.

Only the 4% service fee when you pay by card, Apple Pay, Google Pay or Cash App: about $2.40 on the $59.99 12-month plan. With cryptocurrency, you pay the listed price. To keep watching after your plan ends, you renew on WhatsApp yourself.

Your login details (username, password and server URL) are sent to you after payment confirmation. Keep them handy: they're what you enter in your IPTV app. If anything is missing, message the team in the same WhatsApp chat.

Yes, on the 3-, 6-, 12- and 24-month plans: if you're not satisfied, cancel within 72 hours of purchase and you get a full refund, no questions asked. The 1-month plan isn't covered. To ask for it, message the team on WhatsApp with your username.

The shortest covered plan is 3 months, at $19.99. The 3-, 6-, 12- and 24-month plans are all covered; the 1-month plan isn't. If you're still unsure, start with the 24-hour free trial.

Lux IPTV works on Smart TVs (Samsung, LG, Sony and more), Android TV and Android boxes, Amazon Fire TV Stick, Google Chromecast, iPhone and Apple TV, Android phones and tablets, Windows PCs and Macs, plus MAG boxes and STB Emulator. All you need is an IPTV app that supports Xtream Codes (you sign in with your username, your password and the server URL); a MAG box uses a portal URL instead.

Our setup guide covers these apps: Windows 10 and 11 PC: Hot Player; Mac: IPTVX; iPhone: Smarters Player Lite; Android phone: IPTV Blink Player or the Lux IPTV player; Amazon Fire TV Stick: the Lux IPTV app; Android TV and Android box: the Lux IPTV app; MAG box: the box's portal settings. The guide also recommends IPTVX, TiviMate and Hot Player as players. No app supplies content on its own: you need your Lux IPTV login details.

Install your IPTV app, choose the Xtream Codes login (called "XC API" in some apps) and enter your username, your password and the server URL exactly as you received them, with no space before or after. The channel list and the library then load.

On a Fire TV Stick, you install the Lux IPTV app with the Downloader app. The Downloader code changes from time to time, so the team gives you the current one on WhatsApp. Then you sign in with your login details.

Smart TVs (Samsung, LG, Sony and more) are on the list of supported devices: you install an IPTV app on the TV and enter your login details. Tell the team your TV's brand and model on WhatsApp and they'll tell you which app to use. Another option is to plug a Fire TV Stick or an Android box into the TV.

A MAG box doesn't need an app: go to Settings → System Settings → Servers → Portals, with the portal URL from the team. The box then loads the channel list.

Yes, with the Lux IPTV web player, which is in beta: open it in Firefox and sign in with your username and password. The team gives you its address on WhatsApp. Because it's a beta, some channels or movies may not load correctly; for the best experience, a dedicated IPTV app is still recommended.

For HD and 4K, Lux IPTV recommends a connection of at least 30 Mbps. As a point of reference, Netflix lists "15 Mbps or higher" for ultra high definition (UHD) 4K. Test the speed on the device that plays IPTV, not just at your router; on a TV, an Ethernet cable is more stable than Wi-Fi.

Source: Netflix Help Center, “Netflix-recommended internet speeds”

SD, HD, Full HD and 4K. All of them are included in the five plan lengths, with no extra charge for 4K. To enjoy HD and 4K, plan on at least 30 Mbps.

Test the internet speed on the device itself and compare it with the recommended 30 Mbps. Switch to an Ethernet cable if you can, restart the device and your router, then try a lower quality than 4K in the app. Also make sure no other device is using your account at the same time. If a channel still cuts out, tell the team on WhatsApp which one and at what time.

Check that you chose the Xtream Codes login, then check the server URL character by character, and your username and password, with no space before or after. Your account works on one device at a time, so stop playback on the other device before you try again.

In the Lux IPTV app (Fire TV Stick, Android TV and Android boxes), pick the "Lux IPTV – VPN" playlist if a VPN app is running on your device. No VPN comes with the subscription: this setting is only for a VPN app you already use.

Renewals go through WhatsApp: send the team your username and the plan length you want, and they'll tell you how to pay. Renewing before your plan ends keeps your access uninterrupted.

The plan lengths and prices are the ones on the pricing page: 1 month ($8.99), 3 months ($19.99), 6 months ($34.99), 12 months ($59.99) or 24 months ($99.99). No renewal discount is advertised.

Yes: you choose the length each time you renew (1, 3, 6, 12 or 24 months). Moving from 1 month to a longer plan lowers the price per month, down to $4.17 on 24 months.

Through WhatsApp only: the free trial, orders, payment, setup, renewals and refunds all go through the same chat. There's no e-mail address, live chat or phone line.

Yes. Tell the team your device model and the step where you're stuck, with a screenshot if you can. When your device needs one, the team gives you the current Downloader code or download link, and walks you through to your first channel.

No. You can install your account on several devices, but it works on one at a time. So you can have it on the living-room TV and on your phone, but not watch on both at the same moment.

Every plan is listed as "Family friendly", with the same content in all five lengths: live channels, movies, series and the TV Guide (EPG). Since the account works on one screen at a time, the household watches on one device at a time.

This site has no customer account area, and its contact and trial forms don't send anything: they open WhatsApp with your message filled in, and nothing goes out until you send it yourself.